Shipping Policy:

Shipping Policy

Thank you for choosing Circuit Board Mechanic for your shopping needs. We strive to provide you with the best products and a seamless shopping experience. This Shipping Policy outlines the details regarding our shipping methods, costs, and procedures. Please read this policy carefully before placing an order.

1. Domestic Shipping within the Lower 48 States and District of Columbia:

• Orders below $100.00: For orders with a subtotal below $100.00, we will ship your items via USPS Ground Advantage for a flat $5.99. This method offers reliable and cost-effective delivery within the contiguous United States and the District of Columbia.
• Orders of $100.00 or more: Enjoy free shipping on orders totaling $100.00 or more. Your items will be shipped via USPS Ground Advantage at no additional cost to you.

2. International Shipping and Shipping to Locations Outside the Lower 48 States:

• Shipping Cost Calculation: For orders shipping to destinations outside the lower 48 states and the District of Columbia, as well as international orders, shipping costs will be calculated by USPS based on the weight of the items and the destination address. The exact shipping cost will be displayed during the checkout process before you finalize your purchase.

3. Order Processing Time:

• We strive to process and ship your order as quickly as possible. Order processing usually takes 1 to 2 business days from the time the order is placed. Please note that processing times may vary during peak seasons and holidays.

4. Estimated Delivery Time:

• USPS Ground Advantage: Estimated delivery times for orders shipped via USPS Ground Advantage within the lower 48 states and the District of Columbia typically range from 3 to 7 business days after the order has been processed and shipped.
• International and Non-Contiguous US Shipping: Estimated delivery times for orders shipped to international destinations and non-contiguous US locations will vary based on the destination and the shipping method chosen during checkout. Please refer to the shipping cost calculation and estimated delivery time provided during checkout.

5. Tracking Information:

• Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your shipment.

6. Shipping Refunds and Returns:

• Shipping fees are non-refundable, even in cases where items are returned. In the event of a return, the cost of shipping will not be reimbursed.

7. Customs, Duties, and Taxes:

• For international orders, please be aware that you are responsible for any customs duties, taxes, or import fees that may apply upon delivery. These charges are not included in the shipping cost and are the responsibility of the recipient.

8. Address Accuracy:

• It is important to provide accurate and complete shipping information during checkout. We are not responsible for delays or non-delivery of orders due to incorrect or incomplete address information provided by the customer. 

9. Lost or Stolen Packages:

• Once an order leaves our facility and is handed over to the shipping carrier, the responsibility for the package(s) delivery shifts to the carrier. We are not responsible for any package(s) that are lost, stolen, or damaged during transit or upon delivery.
• In the unfortunate event that your package is lost or stolen, we recommend contacting the shipping carrier (such as USPS) directly to initiate a claim or investigation. Most carriers have protocols in place to handle such situations, and they can provide you with guidance on the next steps to take.
• If you are concerned about the security of your delivery location, we suggest using a shipping address where someone is available to receive the package, such as a workplace or a trusted neighbors address. Additionally, some carriers offer services like signature confirmation or package insurance that can provide added security for your delivery.
• While we cannot be held responsible for lost or stolen packages, we are committed to assisting you in any way we can to resolve the situation. Please reach out to our customer support team if you encounter any issues with the delivery of your order, and we will do our best to provide support and guidance.

It's important to note that the above information reflects our policy regarding lost or stolen packages. We recommend reviewing the terms and conditions of the specific shipping carrier for additional details on their policies and procedures for lost or stolen packages.

If you have any questions or concerns about our Shipping Policy, please feel free to contact our customer support team at support@circuitboardmechanic.com. Thank you for choosing Circuit Board Mechanic for your shopping needs. We appreciate your business!

 Last updated: 08/25/2023